AI Find My Business [email protected]
DRAFT — pending legal review. This document has been drafted for attorney review and is not yet binding.

Terms of Service

AI Find My Business
Effective date: 2026-04-29 · Last updated: 2026-04-30

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website at https://aifindmybusiness.com (the "Site") and the services offered by AIFindMyBusiness, LLC ("we", "us", "our", or the "Company"), including the AI Visibility Readiness Audit and any related advisory or implementation engagement (collectively, the "Services").

By accessing the Site, submitting an intake, or purchasing any Services, you agree to be bound by these Terms. If you do not agree, do not use the Site or purchase the Services.

If you are entering into these Terms on behalf of a business, organization, or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

2. Description of Services

The Company offers diagnostic and advisory services intended to evaluate and improve a business's visibility in AI-powered search and recommendation systems, including but not limited to ChatGPT, Claude, Gemini, and Perplexity.

Services tiers include:

  • AI Visibility Readiness Audit — a one-time diagnostic engagement that produces a written readiness report and prioritized roadmap.
  • Advisory Plan — an ongoing retainer providing recurring reporting, recommendations, and strategy support.
  • Done-With-You Plan — an ongoing retainer providing strategy, drafted content, and coordination with your existing team or vendors.
  • Done-For-You Plan — a custom-priced engagement in which the Company directly implements recommended changes. Subject to a separate written engagement agreement.

Specific deliverables, scope, and timeline for each Service are described on the Site at the time of purchase and may be further specified in an engagement summary, statement of work, or order confirmation.

3. Eligibility

You must be at least 18 years of age and capable of forming a binding contract. The Services are intended for business use, not for personal, family, or household purposes.

4. Account, Intake, and Information You Provide

To purchase or be considered for the Services, you must complete the intake form at https://aifindmybusiness.com/intake or otherwise provide accurate information about your business, including business name, location, services offered, competitors, and access (where applicable) to relevant analytics and listing platforms.

You agree that:

  • All information you provide is accurate and current.
  • You will promptly update us if information changes during an active engagement.
  • You have the right to share with us any business information, listings, or third-party access you provide.
  • You will not provide any protected health information ("PHI"), payment card data, or other sensitive personal data not strictly necessary for the engagement.

5. Fees, Payment, and Subscriptions

5.1 Pricing

Current pricing is published on the Site and includes:

  • AI Visibility Audit: $400 USD (one-time)
  • Advisory Plan: $950 USD per quarter, or $349 USD per month plus a non-refundable $400 USD setup fee
  • Done-With-You Plan: $1,600 USD per month
  • Done-For-You Plan: custom pricing per engagement

Prices may change at any time, but published prices apply to active engagements until the renewal date.

5.2 Payment

Payments are processed by Stripe, Inc. ("Stripe"). By providing payment information, you authorize the Company and Stripe to charge the applicable fees to the payment method you provide. Stripe's terms and privacy policy apply to your payment transactions.

5.3 Recurring Billing

Subscriptions to the Advisory and Done-With-You plans are billed automatically at the cadence you select (quarterly or monthly) until you cancel. By starting a subscription, you authorize recurring charges.

At or before checkout for any subscription, the Company will disclose the material recurring-billing terms, including the amount to be charged, billing cadence, when recurring charges begin, how to cancel, and any applicable setup fee or non-refundable charge. The Company will obtain affirmative consent to those recurring-billing terms before charging your payment method and will maintain evidence of that consent.

5.4 Cancellation

You may cancel a subscription at any time using any of the following methods:

  • Reply to any billing email from the Company asking to cancel
  • Email [email protected] with the subject "Cancel subscription"
  • If available, through the Stripe customer-portal link in your billing email
  • For California residents and others in jurisdictions whose law requires it, by submitting a cancellation request through any reasonable means; we will not impose obstacles beyond what is required to verify your identity and intent

Cancellation is available through methods at least as accessible as the methods by which the subscription was initiated. Cancellation takes effect at the end of the current billing period. The cancellation method and timestamp are recorded by the Company. No refunds are issued for the current billing period except as set forth in Section 6.1 (see also the Refund Policy).

5.5 Taxes

Prices do not include taxes. You are responsible for any sales, use, value-added, or similar taxes assessed by any jurisdiction.

5.6 Failed Payments

If a payment fails, we may retry the charge up to three times. If payment cannot be collected, the engagement may be paused or terminated and any outstanding work may be withheld until payment is current.

6. Refunds

Refunds are governed by the Refund Policy, which is incorporated into these Terms by reference. Key points:

  • The AI Visibility Audit is refundable in full only within 24 hours of payment. After 24 hours, no refund is issued.
  • Subscription plans (Advisory, Done-With-You) do not refund any month or quarter already paid, including the first.
  • The $400 setup fee on the Advisory monthly plan is non-refundable once onboarding work has begun.
  • Done-For-You refunds are governed by the per-engagement contract.

6.1 Exceptions: Refunds for Company Failure or Required by Law

Notwithstanding the standard refund terms above, the Company will issue a refund where:

  • (a) The Company fails to deliver a Service that has been paid for and the failure is not caused by the Client (e.g., we never deliver the audit report);
  • (b) The Company materially breaches these Terms and does not cure within fifteen (15) days of written notice;
  • (c) A duplicate charge or other billing error has occurred;
  • (d) The Client is the victim of fraud or unauthorized use of their payment method, as documented through the Client's payment provider; or
  • (e) A refund is required by applicable law, including state automatic-renewal laws or chargeback rights.

To request a refund under this Section 6.1, email [email protected] with the subject line "Refund request — [Your Business Name]" and a brief description of the circumstances. We will respond within five (5) business days.

7. No Warranty; No Guarantee of Results

THE COMPANY MAKES NO WARRANTY OR GUARANTEE THAT THE SERVICES WILL CAUSE OR CONTRIBUTE TO ANY SPECIFIC OUTCOME, INCLUDING BUT NOT LIMITED TO:

  • Improved rankings on Google, Bing, or any other search engine
  • Improved citations, mentions, or recommendations by ChatGPT, Claude, Gemini, Perplexity, or any other AI assistant or generative engine
  • Increased website traffic, lead volume, customer acquisitions, revenue, or any business outcome
  • Any specific position in any "AI Overview", knowledge panel, snippet, or directory listing

The Services improve the public signals that AI systems and search engines are likely to use when evaluating a business. The Company does not control any third-party platform, search engine, AI provider, directory, or review site, and cannot guarantee how those platforms will use, weight, or display information about your business.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Intellectual Property

8.1 Company Property

The Company's methodology, scoring rubric, prompt frameworks, audit templates, internal tools, and report formats are the Company's intellectual property. You receive a non-exclusive, non-transferable, royalty-free license to use the deliverables of an engagement (including written audit reports, scorecards, and roadmaps) for your internal business purposes.

Permitted internal use includes sharing the deliverable, in whole or in part, with:

  • Your employees and contractors who have a legitimate business need to see it
  • Outside professional advisors engaged by you, including attorneys, accountants, and marketing or web-development agencies, provided each such recipient is under a duty (whether by contract, profession, or law) to keep it confidential
  • A third party considering acquiring or financing your business, under a customary confidentiality obligation

You may not:

  • Publish, post, or otherwise make any deliverable publicly available
  • Resell, sublicense, or distribute any deliverable as a stand-alone product
  • Reverse-engineer the underlying methodology, scoring rubric, or prompt sets
  • Use any deliverable to create a competing product or service
  • Remove any copyright or attribution notices from any deliverable

8.2 Your Property

You retain all rights to your business information, brand, content, and customer data. You grant the Company a limited license to use that information solely to perform the Services.

9. Confidentiality

9.1 Mutual Confidentiality Obligation

Each party (the "Receiving Party") agrees to keep confidential any non-public information disclosed by the other party (the "Disclosing Party") in connection with the Services. The Company's confidential information includes its methodology, scoring weights, prompt sets, internal tooling, and pricing not publicly disclosed. The Client's confidential information includes its business plans, financials, customer lists, marketing strategies, internal performance data, and any access credentials shared with the Company.

The Receiving Party shall: (a) use the Disclosing Party's confidential information solely to perform or receive the Services; (b) protect it with at least the same degree of care it uses to protect its own confidential information of similar importance, and in any event with no less than reasonable care; and (c) not disclose it to any third party except to its employees, contractors, advisors, and affiliates who have a legitimate need to know and who are bound by confidentiality obligations no less protective than this Section 9.

9.2 Exclusions

Confidential information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was already known to the Receiving Party before disclosure, as evidenced by written records; (c) is independently developed by the Receiving Party without reference to the Disclosing Party's confidential information; or (d) is rightfully obtained from a third party who has the legal right to disclose it without obligation of confidentiality.

9.3 Required Disclosures

If the Receiving Party is required by law, court order, or governmental authority to disclose confidential information, it shall, where legally permitted, give the Disclosing Party prompt written notice and reasonable cooperation in seeking protective treatment.

9.4 Backups

Standard system backups, archival snapshots, and similar routine technical retention do not constitute a breach of this Section 9, provided the Receiving Party does not access the backed-up information except as needed for technical recovery and continues to apply this Section 9 to it.

9.5 Return or Destruction

Upon written request by the Disclosing Party at any time, or upon termination of an engagement, the Receiving Party shall promptly return or destroy tangible copies of confidential information and certify destruction of electronic copies. The Receiving Party may retain one archival copy for legal-compliance purposes, subject to ongoing confidentiality obligations, and is not required to scrub backups beyond their normal retention cycle.

9.6 Term

The obligations in this Section 9 survive termination and continue for three (3) years thereafter, except that information constituting a trade secret remains confidential for as long as it qualifies as a trade secret under applicable law.

9.7 Separate NDA

A separate Mutual Non-Disclosure Agreement may be presented and accepted during intake or checkout and, where accepted, supplements this Section 9. Where the standalone NDA conflicts with this Section 9, the more protective provision applies.

10. Publicity, Testimonials, and Case Studies

The Company may, with the Client's prior written consent, refer to the Client by name and use the Client's logo to identify the Client as a customer of the Company in customer lists, marketing materials, the Site, and similar uses. Without Client consent, the Company may publish anonymized case studies that do not identify the Client by name, location, or any other detail reasonably likely to identify the Client.

Where a Client has accepted a free or discounted Service in exchange for case-study participation (see the Refund Policy), the Client agrees the Company may publish a non-anonymized case study of the engagement, provided that the Company gives the Client a reasonable opportunity to review the case study before publication and will consider in good faith any edits reasonably requested to protect confidential information, correct factual inaccuracies, or avoid misleading statements. If the parties cannot agree on a non-anonymized case study, the Company may publish an anonymized case study that does not identify the Client by name, location, or any other detail reasonably likely to identify the Client.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID THE COMPANY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST OPPORTUNITIES, OR REPUTATIONAL HARM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

These limitations apply regardless of whether the claim is based in contract, tort (including negligence), warranty, or any other legal theory.

12. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its owners, officers, employees, and contractors from any claim, damage, liability, or expense (including reasonable attorneys' fees) arising out of or relating to:

  • Your breach of these Terms
  • Your violation of any applicable law or third-party right
  • Information or instructions you provided that turned out to be inaccurate, infringing, or unlawful
  • Your use of any deliverable in a manner not permitted by these Terms

13. Modification of Services and Terms

The Company may modify the Services or these Terms at any time. Material changes to these Terms will be posted on the Site with a revised "Last updated" date. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

14. Termination

Either party may terminate an engagement for material breach if the breach is not cured within fifteen (15) days of written notice. The Company may suspend or terminate the Services immediately if you violate these Terms, fail to pay, or engage in conduct that the Company reasonably determines to be harmful to its business, customers, or reputation.

Upon termination:

  • All outstanding fees become immediately due
  • The Company may, at its discretion, retain or delete information you provided
  • Sections 6 (Refunds), 7 (No Warranty), 8 (IP), 9 (Confidentiality), 10 (Publicity, Testimonials, and Case Studies), 11 (Limitation of Liability), 12 (Indemnification), 15 (Governing Law), and 16 (General) survive termination

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Alachua County, Florida, and you consent to the personal jurisdiction of those courts.

The parties agree to attempt to resolve any dispute by good-faith negotiation for at least thirty (30) days before initiating any formal legal proceeding.

16. General Provisions

  • Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.
  • No Waiver. A failure to enforce any provision is not a waiver of future enforcement.
  • Assignment. You may not assign these Terms without the Company's prior written consent. The Company may assign these Terms to a successor in connection with a merger, acquisition, or sale of substantially all assets.
  • Entire Agreement. These Terms, together with the Privacy Policy, Refund Policy, any accepted Mutual Non-Disclosure Agreement, and any order confirmation, invoice, checkout terms, signed engagement agreement, or statement of work applicable to the engagement, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreement.
  • Order of Precedence. In the event of a conflict between any of the documents that govern an engagement, the order of precedence is: (1) any signed engagement agreement or statement of work between the parties; (2) the Mutual Non-Disclosure Agreement at the version accepted, if any; (3) the order confirmation, invoice, checkout terms, or other customer-specific pricing/scope document accepted by the parties; (4) these Terms of Service at the version accepted; (5) the Refund Policy at the version accepted; and (6) the Privacy Policy at the version accepted. The more specific document controls over the more general where each addresses the same subject.
  • Notices. Notices to the Company should be sent to [email protected].

17. Contact

Questions about these Terms? Contact us at [email protected] or +1 (386) 266-3983.